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Firefox For Os X 10.5.8
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Safari
Firefox 3
IE 7 on Windows XP
IE 7 on Windows Vista
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| For All Browsers, 'Unexpected error occurred'If you are receiving an error message, 'an unexpected error has occurred', in any web browser, first check the following: - Obtain the MIT Certificate Authority
- Delete any expired MIT personal certificates
- Obtain an MIT personal certificate
Safari, 'Unexpected error occurred'- Determine your Macintosh Operating System version.
Follow the menu path: Apple > About this Mac. - If you are running Mac OS X 10.5.3, follow the instructions for Software Update to upgrade to Mac OS X 10.5.4 or higher
- For Mac OS X 10.5.4 or higher:
- *delete the expired certificate*
- get a new certificate
- Then, follow the documented instructions steps for running the CertAid tool.
Firefox 3, 'Secure Connection Failed'- Check your Firefox version. This error occurs only in Firefox 3.
- Macintosh: Follow the menu path: Firefox > About Mozilla Firefox.
- Windows: Follow the menu path: Help > About Mozilla Firefox.
- Athena: Follow the menu path: Help > About Mozilla Firefox.
- Linux: Follow the menu path: Help > About Mozilla Firefox.
- Follow the documented instructions to resolve the Secure Connection Failed error.
Internet Explorer 7 on Windows XP, 'Browser failed to generate a key'- Follow the instructions to obtain an MIT personal certificate in Internet Explorer 7 on Windows XP.
An Active X control may need to be installed.
Internet Explorer 7 on Windows Vista, 'Browser failed to generate a key' - Follow the instructions to obtain an MIT personal certificate in Internet Explorer 7 on Windows Vista.
You will need to run the Certificate Installer Tool for Windows Vista before getting an MIT personal certificate.
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